Blog & Resources

Insights on AI voice technology, Indian language AI, and telecalling best practices.

Featured

How AI Voice Agents Are Transforming Debt Collection in India

Indian NBFCs are seeing 40%+ improvement in recovery rates by deploying AI voice agents that speak borrowers' native languages. Here's how it works.

Arjun Krishnamurthy8 min readJan 10, 2025
Industry

Why Regional Language AI Matters for Bharat's Next 500 Million Users

India's next wave of digital users thinks, speaks, and transacts in their mother tongue. Building for them requires fundamentally different AI.

PV
Priya Venkatesh
6 min read
Compliance

Building a Compliant AI Calling System Under TRAI 2024 Guidelines

Navigating TRAI's updated regulations for AI-powered outbound calling. DND compliance, consent management, and audit trails explained.

RD
Rohan Desai
10 min read
Case Study

Case Study: How an NBFC Improved Recovery Rate by 41% with AI Calls

A mid-size NBFC in Maharashtra deployed VakMithra AI for Hindi and Marathi collection calls. The results exceeded every benchmark.

AP
Amit Patel
7 min read
Engineering

The Technical Architecture Behind Low-Latency Hindi Speech Recognition

How we built a sub-300ms ASR pipeline optimized for Hindi conversational patterns, background noise, and code-switching.

DKS
Dr. Kavya Sharma
12 min read
Product

Human + AI: When to Transfer a Call and How to Do It Gracefully

The art of seamless human handoff in AI voice conversations. Triggers, context cards, and the psychology of warm transfers.

AK
Arjun Krishnamurthy
5 min read
Tutorial

Setting Up Your First AI Voice Campaign in Under 10 Minutes

A step-by-step guide to creating your first AI agent, uploading contacts, and launching a campaign using VakMithra AI.

NG
Neha Gupta
6 min read
Product

Agentic Workflows Explained: From Voice Call to CRM Update Automatically

How post-call workflow triggers eliminate manual data entry and ensure no follow-up falls through the cracks.

SK
Suresh Kumar
8 min read
Compliance

DPDP Act 2023: What AI Calling Companies Must Know

India's Digital Personal Data Protection Act has direct implications for AI voice platforms. Data fiduciary obligations, consent, and compliance checklist.

RD
Rohan Desai
9 min read

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