The Complete AI Voice
Calling Platform
Six powerful modules that work together to automate, monitor, and optimize every voice interaction at scale.
AI Agent Builder
Design Intelligent Voice Agents Visually
Choose from 40+ AI voices across 20 languages. Give your agent a name, a persona, and a goal. Build complex conversation flows with our visual node graph — no code required.
- 40+ natural-sounding AI voices
- Visual drag-and-drop conversation flow editor
- Custom persona, tone, and goal configuration
- Built-in intent recognition and slot filling
Voice
Priya (Hindi, Female)
Language
Hindi (hi-IN)
Persona
Friendly, Professional
Campaign Manager
Launch Campaigns That Scale to Millions
Upload 10,000 contacts. Set your calling window. Let the AI do the rest. Track every campaign with real-time progress bars, success rates, and detailed analytics.
- CSV and API-based contact upload
- Time-zone aware scheduling (IST optimized)
- Real-time progress tracking per campaign
- Auto-retry on busy, no-answer, and voicemail
| Campaign | Status | Progress | Success |
|---|---|---|---|
| Q4 Recovery Drive | Running | 94% | |
| Appointment Reminders | Running | 98% | |
| Lead Qualification | Paused | 87% |
Live Monitoring
See Every Call. Read Every Transcript. Act Instantly.
Watch every live call with real-time sentiment analysis. Read live transcripts as they happen. Jump into any call when the situation demands human attention.
- Real-time call sentiment indicators (green/amber/red)
- Live transcript streaming for every active call
- One-click 'Join Call' for supervisor override
- Per-agent performance dashboards
+91 98765 XXXXX
Hindi · 1:42
+91 87654 XXXXX
Tamil · 0:38
+91 76543 XXXXX
Telugu · 2:15
Human Call Transfer
Seamless Handoff with Full Context
When the situation calls for a human touch, transfer instantly. The receiving agent gets a full context card — caller name, reason, sentiment score, and complete transcript.
- Sub-second warm transfer to human agents
- Full context card with transcript and sentiment
- Configurable transfer triggers and rules
- Queue management and priority routing
🤖
AI Agent
→
Transfer
👤
Human Agent
Context Card Preview
Caller: Rahul Mehta · Reason: Loan EMI query
Sentiment: Positive · Duration: 2m 15s
Agentic Workflow Triggers
One Call Triggers an Entire Business Workflow
After every call, automatically update your CRM, send a WhatsApp message, create a support ticket, trigger an email, or update a Google Sheet. No manual steps. No missed follow-ups.
- Post-call CRM auto-update (Salesforce, HubSpot, Zoho)
- WhatsApp Business API integration
- Support ticket creation (Freshdesk, Zendesk)
- Custom webhook triggers for any system
Multilingual Engine
ASR + TTS + NLP — Fine-Tuned for India
Our speech engine is purpose-built for Indian accents, dialects, and regional vocabulary. Support for Hindi, Tamil, Telugu, Kannada, Bengali, Marathi, Malayalam, Gujarati, Punjabi, Odia, and more.
- 98%+ accuracy across all supported languages
- Dialect-aware speech recognition
- Natural prosody in text-to-speech output
- Code-switching support (Hindi-English, Tamil-English)
नमस्ते, मैं VakMithra हूँ
வணக்கம், நான் VakMithra
నమస్కారం, నేను VakMithra
Connect With Your Stack
Seamless integrations with 24+ tools and platforms.
Technical Specifications
Under 800ms from speech input to AI response, including ASR, NLP processing, and TTS generation. Optimized for Indian telecom infrastructure.
99.9% uptime SLA on Growth plan, 99.99% on Enterprise. Geo-redundant infrastructure across Mumbai and Chennai data centers.
Growth: 1,000 requests/minute. Enterprise: Custom limits up to 50,000 req/min. All endpoints return standard rate limit headers.
Input: WAV, MP3, OGG, FLAC (8kHz–48kHz). Output: WAV (16-bit PCM), MP3 (128kbps). Real-time streaming via WebSocket.
HTTPS POST with HMAC-SHA256 signature verification. Retry policy: 3 attempts with exponential backoff. Events: call.started, call.completed, call.transferred, call.failed.
Call recordings: 90 days (configurable up to 365 days on Enterprise). Transcripts: 180 days. Analytics data: 2 years. DPDP Act compliant deletion on request.
Why VakMithra AI?
See how we compare to traditional solutions.
| Feature | VakMithra AI | Generic IVR | Call Center |
|---|---|---|---|
| AI-Powered Conversations | ✗ | ✗ | |
| 20+ Indian Languages | ✗ | Limited | |
| Sub-800ms Latency | N/A | ||
| Human-Like Voice Quality | ✗ | ||
| 24/7 Availability | ✗ | ||
| Real-Time Sentiment Analysis | ✗ | ✗ | |
| Instant Human Transfer | Limited | ||
| Workflow Automation | ✗ | ✗ | |
| Cost Per Call | ₹0.5–₹2 | ₹0.3–₹1 | ₹15–₹40 |
| Scale to 1M+ Calls/Day | ✗ | ||
| Setup Time | 3 minutes | 2–4 weeks | 2–3 months |
Ready to See It in Action?
Book a personalized demo and see how VakMithra AI fits your use case.
Book a Demo